Dear Blizzard,
I have been a long time player of Diablo II and Diablo I. I find it appalling that you would close my account and ban my CD Key with no prior warning for using d2loader to play without a CD. I do this because my DVD Player is defective and makes the game lag considerably. I do not cheat, I do not use map hack, I do not attempt to dupe runes/items, I do not bot, I do not harass other players.
I hope you will consider reversing your decision to ban my account, because I have spent a considerable amount of time playing your games over the past decade. This also includes Startcraft, Warcraft, and many others. I also intend to purchase Starcraft II and Diablo III when they come out.
I can assure you I have learned my lesson and will not be attempting to play without a CD anymore. I can also assure you I would have reversed my decision to use d2loader if a warning had been issued.
Please let me know what you decide.
My account name was <REMOVED> on US East Ladder LOD. I have since purchased a new copy of the game and re-installed and created a new account, but I would really like to be able to at least retrieve the gear off of my Amazon (also named <REMOVED> on the <REMOVED> account.)
If you decide not to re-active my CD Key can you at least restore my account name? Like I said, I will not make the same mistake twice.
Sincerely,
<REMOVED>
PS. I am glad to see an effort to ban players who abuse the game with 3rd party applications, and I hope you can see that I was not attempting to alter game play in any way. I was simply compensating for defective computer parts.