[VanillaGorilla]

Sounds like you have a nice connection issue on your hands. Just a few preliminary questions before anyone can really help.

1. Do you at least have the internet and are connected properly? i.e. can you surf the internet alright?
2. Are you on high speed or dial-up?
3. Are you connected to a router or just directly connected to your modem?
4. (This one only counts if you are connected to a router) Do you have the necessary ports open in order to establish a connection?